Call us today to arrange your boiler service 01603 567595.
- We offer annual servicing on most makes of gas boiler fuelled by natural or LPG gas.
- We can provide maintenance and repair on gas boilers too, but do not offer a 24/7 callout service.
- For Landlords we provide annual servicing and safety certification on all gas appliances within a property.
- R A Brown was an early subscriber to Gas Safe (then Corgi) Registration, his gas safety registration number is 7855.
Frequently asked questions about Gas Servicing
What area do you cover for gas servicing?
For our gas services we usually work within a limited radius of Norwich. This is to ensure cost effectiveness for the customer. If we need to travel to carry out a repair or service the travel time can make us expensive. Realistically there are Gas Safe engineers local to everyone. Our staff will advise you.
This map of Norfolk shows the boundaries of the homes which R A Brown are able to provide annual gas servicing to.
To book a service call our servicing department on 01603 567595
Do you offer emergency call out services?
No – We are not able to offer a 24/7 gas callout service. Our team of Gas Engineers is small and we could not cover out of hours, weekends and holidays without expecting our staff to work antisocial hours. Our business model is predominantly that of an installation company. Therefore, our staffing and price structure is not geared to high call-out charges. We always respond to customer breakdowns as quickly as we can, as we do not like our customers to be without heating or hot water. Our phones are ‘manned’ usually from 7.30 until 4.30 Monday-Friday.
How regularly should my gas appliances be serviced?
You should have your gas appliances serviced and checked annually. Call us on 01603 567595 to book an engineer.
What is included in a gas boiler service?
The engineer will check for corrosion and leaks in the system and check that the gas pressure is correct. In addition, all safety and cleaning maintenance checks will be made within the servicing to ensure your system is safe.
To book a gas boiler service call our service team on 01603 567595.
Will you send me a reminder about annual servicing?
We do contact all our customers each year to book them in for servicing, however if you would like to receive a reminder from gas safe, you can register your appliances here and they will send you an annual reminder.
If you would like to contact our servicing team, call us on 01603 567595
I rent my property, who should arrange for servicing my gas boiler/gas fire/gas cooker?
If you are in a rental property, your landlord has to have all gas appliances checked annually and have a landlords certificate to confirm appliances have passed testing. Call us on 01603 567595 to book an engineer.