R A Brown air source heat pump installer

Air Source Heat Pumps

Experience the Warmth from the Sun

As a nationally recognized leader in air source heat pump installations across Norfolk & North Suffolk, R A Brown’s award-winning service is designed to bring you an efficient and cost-effective way to heat your home. Discover the future of home heating with a bespoke ASHP system, tailored just for your property—whether your boiler has seen better days, you’re planning a self- build, a state of the art barn conversion, or a renovation project. ASHPs are also the perfect heating solution in many types of commercial premises and community buildings.

Embrace the Benefits of an Air Source Heat Pump:

  • Energy Efficiency at Its Best: Utilise the innovative technology of an air source heat pump to heat your home by harnessing the warmth in the outdoor air. This green solution offers an impressive 300% – 500% efficiency, offering you more heat output for every penny spent, unlike traditional heating systems which average around 90% efficiency at best, realistically an old system may be delivering 60 or 70% percent from your oil or gas fuel.
  • Custom Comfort: Our commitment is to your individual needs. We specialise in designing a heating solution that fits your specific property, ensuring optimal warmth and comfort for you and your family.
  • Eco-Friendly Heating: By choosing an air source heat pump, you’re not just selecting a heating system; you’re contributing to a healthier planet. Did you know gas appliances create air pollution that has been shown to cause asthma in children? Choosing an environmentally friendly home heating option reduces your carbon footprint, aligning with a sustainable lifestyle.
  • Cost Savings: Not only are air source heat pumps more efficient, but you can also benefit from a government grant, the Boiler Upgrade Scheme, that pays you £7500 towards your new system.

Call the friendly R A Brown team today on 01603 898904 to transform how you heat your home with a personalised, efficient, and eco-friendly heat pump system. Enjoy the peace of mind that comes from knowing you’re in the hands of award-winning experts, dedicated to delivering warmth and comfort to homes throughout Norfolk and North Suffolk.

Diagram of how an air source heat pump works

Frequently asked questions about Air Source Heat Pumps

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How do Air Source Heat Pumps work?

An ASHP uses energy from the outdoor air. Air is pulled across a heat exchanger inside the heat pump where the energy is extracted by refrigerant gases. These gasses are compressed via a compressor to give useable heat.  This heat is transferred to your heating system in the same way as a conventional boiler sends heat to your radiators, underfloor heating or hot water cylinder so it is ready whenever it is needed.

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How much will an Air Source Heat Pump installation cost?

An example of a typical 3-bedroom detached bungalow that has an oil boiler and 9 radiators will cost approximately £15,000 – £18,000 to change the heating system to Air Source Heating.

You could expect to receive government grant of £7,500 through the Boiler Upgrade Scheme (BUS).

It is estimated you would benefit from fuel savings each year, depending on your current electricity provider unit rates.

The costs involved in installing a system include the following:

  • Removal of the existing system.
  • Custom design of a heating system for your property.
  • Installation of the air source heat pump (unit fitted outdoors).
  • Installation of a new cylinder that has an increased size primary coil fitted.
  • Installation of a buffer vessel (another cylinder for the heating system fluid).
  • Replacement of the radiators with new, larger radiators.
  • Replacement of the current heating controls.
  • Electrical wiring of the new system. Often a new supply will need to be run from the consumer unit to the outdoor air source heat pump.
  • Plumbing required to adapt the old heating and hot water systems to the new heat pump and radiators.
  • Registration and certification for Microgeneration Certification Scheme so that you will be eligible for the Boiler Upgrade Scheme.
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Will I have lower energy bills if I install an ASHP?

If you are changing from LPG, oil or direct electric there are considerable savings to be made in your annual running costs.

An air source heat pump generates 3 times the energy it consumes, this means that for every 1kw of electricity that you pay for, an ASHP can produce 3kw of heat for your home.

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Does the government offer incentives to install an ASHP?

The government currently offers the Boiler Upgrade Scheme which offers a £7,500 grant towards the installation of an air source heat pump.  This grant is available until 31st March 2025. Full up to date information on the current schemes and eligibility is available and detailed on our Incentives page.

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Can I use my existing radiators with a new Air Source Heat Pump?

If the radiator in a room is sized correctly for that room and currently being heated by a gas or oil boiler, then it is not likely to be suitable to be used with an ASHP.  A new radiator sized correctly to work with an air source heat pump will be needed.

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How many years will my ASHP run for?

The external unit is expected to last up to 20 years on a system which has been designed and installed correctly.



We only use the best industry leading products

NIBE 6kw air source heat pump
Heat Pump Servicing
stiebel eltron

“I was immediately impressed by all of their staff’s knowledge, honesty, professionalism and determination to get things right. I quickly came to trust their judgement”

Mr F, Norfolk

“From the outset with R A Brown, I found their approach honest and very engaging.  It was like they were working on their own home.  The knowledge and expertise was head and shoulders above all the other companies I had contacted.

Mr H, ASHP Newbuild Norfolk

“I am really pleased with the heat pump system, it has proved its worth. We had to learn to use the system and the guys at R A Brown have been very helpful”

Mr G - ASHP, Watersedge Holiday Cottage

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