R A Brown Process

Our Process

What you can expect from R A Brown

See the full process from your initial enquiry to completion then annual servicing

  1. Call or email to discuss your requirements

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  2. Book a Showroom Appointment (optional) and send plans and information

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  3. Our design team can then produce a guide estimate – free of charge

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  4. We will then discuss what you thought of the design proposals

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  5. The next step is room by room heat loss calculations*

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  6. Now we can specify accurately the correct sizes for products for the job

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  7. A site visit is need to finalise your system choices and timescales

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  8. We are now able to produce a final quote and contract

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  9. When you have signed the contract and paid the deposit – we are ready to go!

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  10. Installation

  11. Then we will show you how it all works! **

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  12. We will issue your handover pack and other paperwork

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  13. You now have all the documentation you need to apply for your government incentives

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  14. We will be in touch to check everything is running smoothly and answer any questions **

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  15. Keep in touch - we can carry out the annual servicing on your installation

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*There is a charge for heat loss calculations which is refunded if we complete the installation

**heat pumps only

Accredited Installer