What you can expect from R A Brown
See the full process from your initial enquiry to completion then annual servicing
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Call or email to discuss your requirements
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Book a Showroom Appointment (optional) and send plans and information
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Our design team can then produce a guide estimate – free of charge
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We will then discuss what you thought of the design proposals
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The next step is room by room heat loss calculations*
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Now we can specify accurately the correct sizes for products for the job
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A site visit is need to finalise your system choices and timescales
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We are now able to produce a final quote and contract
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When you have signed the contract and paid the deposit – we are ready to go!
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Installation
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Then we will show you how it all works! **
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We will issue your handover pack and other paperwork
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You now have all the documentation you need to apply for your government incentives
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We will be in touch to check everything is running smoothly and answer any questions **
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Keep in touch - we can carry out the annual servicing on your installation
*There is a charge for heat loss calculations which is refunded if we complete the installation
**heat pumps only