What you can expect from R A Brown
See the full process from your initial enquiry to completion then annual servicing
-
Call or email to discuss your requirements
-
Book a Showroom Appointment (optional) and send plans and information
-
Our design team can then produce a guide estimate – free of charge
-
We will then discuss what you thought of the design proposals
-
The next step is room by room heat loss calculations*
-
Now we can specify accurately the correct sizes for products for the job
-
A site visit is need to finalise your system choices and timescales
-
We are now able to produce a final quote and contract
-
When you have signed the contract and paid the deposit – we are ready to go!
-
Installation
-
Then we will show you how it all works! **
-
We will issue your handover pack and other paperwork
-
You now have all the documentation you need to apply for your government incentives
-
We will be in touch to check everything is running smoothly and answer any questions **
-
Keep in touch - we can carry out the annual servicing on your installation
*There is a charge for heat loss calculations which is refunded if we complete the installation
**heat pumps only
