What you can expect from R A Brown
See the full process from your initial enquiry to completion then annual servicing
Call or email to discuss your requirements
Book a Showroom Appointment (optional) and send plans and information
Our design team can then produce a guide estimate – free of charge
We will then discuss what you thought of the design proposals
The next step is room by room heat loss calculations*
Now we can specify accurately the correct sizes for products for the job
A site visit is need to finalise your system choices and timescales
We are now able to produce a final quote and contract
When you have signed the contract and paid the deposit – we are ready to go!
Installation
Then we will show you how it all works! **
We will issue your handover pack and other paperwork
You now have all the documentation you need to apply for your government incentives
We will be in touch to check everything is running smoothly and answer any questions **
Keep in touch - we can carry out the annual servicing on your installation
*There is a charge for heat loss calculations which is refunded if we complete the installation
**heat pumps only
